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FAQ Page

What types of waste do you accept?

We can accept all types of Universal Waste including lamps, batteries, ballasts, mercury devices, and various electronics. If you don't find a product that fits your needs, let us know and we will work with you to provide a solution.

Why Do I Have To Pay To Recycle These Materials?

Many people don't know that it is standard for companies to charge a small fee for recycling fluorescent lights or batteries. That is because it is a costly process to safely process the mercury gasses that are inside the bulbs or the acid, lead, or other potentially hazard or toxic materials found in batteries.

The cost you see not only takes care of shipping but also this process described above. Our facilities are all EPA audited and Part B certified. Contact us if you have any questions about our facilities, pricing, or operations.

Do you offer transportation?

All shipping costs are included with our pre-paid mail-back recycling kits. We also offer transportation by LTL or full truckload thru our Cleanlites bulk pickup program.

Where is your office located?

We have multiple facilities in Ohio, Michigan, Minnesota, and South Carolina. Visit our Cleanlites website for more information. We do accept drop-offs at most locations so if you're within driving distance, this may be a better option that ordering a mail-back recycling kit.

Where is my FedEx return label?

All FedEx return labels should already be attached to your recycling container (box or pail). We usually hide it under the "Instructions Enclosed" packing slip to protect it during shipment to the customer. If you don't see it, or it has been damaged and unreadable, contact us and we will send you a new one.

How can I get a quote?

If you have large quantities or multiple locations we may be able to offer discounted pricing or a bulk pickup solution that may be more cost-effective. Contact us by email, phone or the form below and we can discuss options.

Ask us a Question

We are happy to answer questions, fill out the form below and a team member will contact you ASAP.