Please Read!!
As a courtesy, future day pickup fees will be covered with every LampMaster mail-back recycling kit. Same-Day Pickup fees are NOT covered. Pickups are not guaranteed and may be unavailable at some locations. LM Kits can be always be dropped off at the nearest UPS or FedEx Location.
- FedEx Pickups will need one return tracking number and can be scheduled by choosing ‘Schedule FedEx Pickup’.
- THERE IS A FEE FOR UPS PICKUPS THAT CAN BE CHARGED TO LAMPMASTER. Future Day Pickups ONLY — Same-Day Pickups will NOT be paid by LampMaster.
- You will need LampMaster’s UPS account# and zip code. The UPS Account# can be found on the return label as the first 6 alphanumeric digits following ‘1Z’ in the tracking number. For example, the account# is AB1234 for tracking# 1ZAB12347856901234. The UPS Account Zip Code is ‘45240’. See below for more detailed instructions, or continue to ‘Schedule UPS Pickup’.
Save your Pickup Reference#. Any communications regarding a pickup must be addressed with UPS/FedEx. LampMaster will not schedule a pickup on behalf of a customer and will not contact UPS/FedEx to inquire why an item was not picked up. LampMaster should only be contacted regarding a pickup if a return label is invalid or a pickup is refused due to mislabeling or packaging issue.
Please follow the instructions below to avoid errors commonly made when scheduling a UPS pickup...
Step 1
- Do you have pre-printed UPS Shipping Labels? Select “Yes”.
- Enter your tracking numbers in the box provided.
- Continue to step 2.
Step 2
- UPS Account Number: Enter Account# (6 digits following ‘1Z’ in tracking number found on return label).
- UPS Account Zip Code: Enter 45240.
- UNCHECK the box for ‘Schedule your On-Call Pickup using this account’s Pickup Location’.
- Fill in the Company or Name, Address, and Telephone. All fields with the Asterisk ( * ) must be filled out to continue.
- Continue to step 3.
Step 3
- Select number of ‘Package(s) in Your Pickup’.
- Select “UPS Ground“.
- Does your pickup contain Items that weigh more than 70 lbs.? Select NO.
- Continue to step 4.
Step 4
- Pickup Date: Schedule for next day or later. Same-Day Pickups are NOT covered and will be charged back to the customer.
- Choose a pickup time, preferred pickup location, and include any special instructions.
- Continue to step 5.
Step 5
- If you would like to receive a Pickup Request Confirmation, expand ‘Show Pickup Notifications’ and enter requested info.
- Click ‘Next’ to continue to Step 6.
Step 6
- Please indicate below how you intend to pay any charges for your shipments. Select ‘Bill to your UPS Account Number.’
- Double check the UPS Account Number and Zip Code for UPS Account.
- Click ‘Next’ to continue to the last step.
Step 7
- Double check the pickup time, date, and address then click “Next” to submit the pickup request.
- Pickup fees are covered by LampMaster. The ‘Total Fees’ displayed in the confirmation will not be charged to your account.
- Save your Pickup Reference#. Any communications regarding a pickup must be addressed with UPS. LampMaster will not schedule a pickup on behalf of the customer and will not contact UPS to inquire why an item was not picked up. LampMaster should only be called if a return label is invalid or a pickup is refused due to mislabeling or a packaging issue.
- Thank you for recycling with LampMaster!
